UAB Hospital Reviews

Show reviews that mention
room emergency room hospital doctor nurses surgery emergency nurse care patients
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Severely Handicapped cousin in UAB hospital now

NEED HELP. MY BROTHER, Jerry Farris IS BEING NEGLECTED THE CARE THAT HE NEEDS AT UAB HOSPITAL. HE IS SUFFERING FOR NO REASON. PLEASE SHARE THIS WITH EVERYONE. THE PUBLIC NEEDS TO KNOW HOW THEY ARE TREATING HIM. During surgery the surgeon or anesthesia damaged his airway causing massive bleeding and an emergency tracheostomy was done so he could breathe. That saved his life and we are thankful. Since then he has been getting steadily worse because of the following reasons. The patient, Jerry Farris has muscular dystrophy. He has been hospitalized over 100 times with respiratory issues like pneumonia, congestion etc. Every time this has happened there are certain things that we as the caregivers for him has been able to do to help him. Currently, UAB Hospital is emphatically denying us the resources we need to save his life and get him better. We have tried suggestions for alternatives but nothing is working. We know what he needs and he knows what he needs but the hospital continues to deny us the things that he needs. I have kept logs of names, times and things that Jerry has told them, asked them and pleaded with them. Here is what it boils down to. Jerry cannot move his arms, legs, head, etc. He is very smart and would normally be able to talk and explain things but now with the tracheotomy we have to point to letters on a board while he blinks to communicate. I have been able to read his lips better than others. My mother cannot read his lips and when he needs something immediately she is unable to understand what he is saying. Doctors come in and give updates but do not use the board to here wha he has to say. They tell him they dont have time. He needs a more firm bed. Up until September of this year we have always been able to keep him on an ER Stretcher bed for him to be able to breath. The bed they have him on and the one they offered as an alternative he sank into putting pressure on his lungs and prevents him from being able to breathe properly and more importantly prevents him from coughing secretions up. The UAB Hospital Administration refuses to allow us access to the ER Stretcher that we need. Also, they will not allow my mother who is his primary live in caregiver and myself in at the same time to assist him in coughing the way we always have to save his life. They did allow us a 2 hour window to come in together and try to help him cough but the nurses were trying to get vitals during this time. Respiratory took too much time to get his trach collar hooked up. Then he had to get cleaned up pooping. We barely got him sat up and tried to cough one time and they told me I had to leave. He needs to be able to cough when the secretions in his airway are in the right place to make it effective. It cant be on a schedule. And he does not have the muscles to sit up on his own. Nor does he have the muscles to cough. Thats why my mother has to do a modified quad cough to help him. Without the Stretcher bed that he needs and without allowing my mom and I to work together he is getting worse. Those secretions are blocking his airway forcing him to need suction. But now he is needing suction so often because of the aforementioned problems his airway is getting raw from the suction tube and they are denying him suction. He feels like he suffocating and drowning because he cant cough up anything and they wont suction and tell him he is fine. I believe that if we dont get these basic things he will slowly get worse and die. Secretions that dont come up will clog his airway and or go into his lungs making it even more difficult to cough. I have talked with all the people I know to talk to here at the hospital. I dont know what else to do other than trying legal advice. I have most recently been speaking to Amanda Chambers in nursing administration. She acts like she is helping but her refusal to allow the bed and access to him when he needs to cough is neglectful and not in the best interest of his safety, well-being and care and something needs to be done before it is too late. PLEASE HELP.
View full review
ID
#2355378 Review #2355378 is a subjective opinion of poster.
Pros
  • Usually good care
Cons
  • Some employees not interested in helping patients
  • Poor quality care
Preferred solution
Take care of my cousin while he is in UAB hospital.

Not satisfied

I went in to the women's clinics on the 5 th floor to meet with the doctors nurse I was shocked for them to examine me no one told me that no one do on the door and anyone could just walk into the room I didn't like that. I had 2 test done already and they wanted me to have them done again which I will not do I will go back to where I had the test done. I would not recommend anyone go to UAB at all .

User's recommendation: Would not recommend UAB.

View full review
ID
#2689719 Review #2689719 is a subjective opinion of poster.
Preferred solution
No service from them ever again
New Reviewer

UAB Clinic Governor's Drive Huntsville.

I have been going to UAB Clinic Huntsville Family Practice some of these nurses are so nasty to the patients they talk to them so rudely they should not be working in the medical field if they treat patients like fmgarbage. We have insurance Medicaid Medicare private insurance we are not going there for free. They all need retraining on how to care and treat patients good customer service many of us are elderly we are not pieces of garbage for these nurses to take their elderly abuse on. This is scandalous over there. Please tell the admiretraininreadministrators about this.
View full review
ID
#2576379 Review #2576379 is a subjective opinion of poster.
Cons
  • Poor quality care
Preferred solution
Let the company propose a solution

Billing

billing department has no idea what they are doing i had to call bcbs an tell them twice about their mistakes an they still dont known whats going on. probably will end up in court.dont go there.
View full review
ID
#2538188 Review #2538188 is a subjective opinion of poster.
Location
Auburn, Alabama
Update from cousin Michelle Farris Griner about Jerry Farris in a room a step down from Intensive Care in the UAB main hospital. The complication that Jerry has been having for the past 3 days with mucus behind the trach worsened yesterday evening and into the night...
View full review
View full review
ID
#2375759 Review #2375759 is a subjective opinion of poster.
Location
Montgomery, Alabama

No contact with patient wife to let them know what's going on with her husband.

Brought my husband in at 9 am for a procedure had been sitting there for over 9 hours the doctor or the nurse didn't even call or come out to talk to me or tell me anything about my husband not one time and when I ask them what was going on no one knew I had questions for the doctors and no could tell me anything they didn't know where he was at the front desk.They need to do better and it pissed me off then after I said something to them they couldn"t answer my questions.

User's recommendation: Might change to another hospital.

View full review
ID
#2312967 Review #2312967 is a subjective opinion of poster.
Location
Birmingham, Alabama
Cons
  • Overall nothing
New Reviewer
I had s/p suboccipital posterior fossa craniectomy for chiari decompression and duraplasty surgery here and it was the worst experience of my life. After surgery they took me to the ICU where the nurse I had never gave me my pain meds or Muscle relaxers as ordered. I...
View full review
View full review
ID
#1868979 Review #1868979 is a subjective opinion of poster.
Location
Birmingham, Alabama
Cons
  • Poor quality care
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very poor service woul not go there again!!!

Transplant surgery. The surgeon was great but hospital.staff very poor. Have an osteomyelitis and they did not have proper supplies to deal with it! Sat in my urine cause of a leak for 3 hours very very poor staf of nurses!
View full review
ID
#1776360 Review #1776360 is a subjective opinion of poster.
Cons
  • Poor quality care
New Reviewer

Worst

8 hours ago Giving UAB Emergency room a one star is by far overrating them. This is the the most pathetic excuse for an emergency room that I have ever encountered in my life. I have only been to three. The nurses and administrative folks up front need to find a new career. There is absolutely no compassion in this emergency room. The nurses at the front desk watched many elderly people fall, stumble, have trouble even standing, and do you think that they offered to help any of them??? No. My experience yesterday.......I got my mother who was having trouble breathing, throwing up infection, very lethargic, not able to stand for any period of time to the emergency room at 12:30. There were maybe 6 of us total in the entire emergency room. They called my mother to triage about 30 minutes later. Her o2 was in the low 80's. Long story short, she went and had an xray and did blood work. Then we sat for 8 hours. My Mother was at the point she was just ready to give up. I ask the very unprofessional medical admin at the front desk, if there was any idea how much longer this could take to see a doctor. She smirked and said up to 12 more hours. Pissed off, I took my Mother to UAB Highlands, where we were treated like humans, by the most amazing nurses and admin, and Doctors. They really don't know how much I appreciated them. These unprofessional, non compassionate, rude, ruthless, mean, hateful, uncaring, evil folks that work the front at UAB ER, should be ashamed of themselves. UAB, I hope you wake up. My Mother's doctors at UAB are by far the best, friendliest, most caring around, but if this was my first visit ever to UAB. I promise you I would never ever come back. Please UAB...The people that your sickest patients see in the ER are ruining your name. I have never been so mad in my life. It is totally unacceptable the abuse I saw to elderly and disabled by the folks that represent UAB hospital. Something has to be done. UAB ER, you could really learn from UAB highlands. Please quit nursing if you hate your life so bad, or atleast take your butt to a Dr. office to work, not the ER!!!
View full review
ID
#1684870 Review #1684870 is a subjective opinion of poster.
Location
Leeds, Alabama
Reason of review
Poor customer service

Emergency room

Waited 9.5 hours for lab results for straph infection. No Doctors avaible to review results when they came in aftet 8 hours. Place is a joke. Not what is advertised. 11 people waited 8 or more hours without seeing any results. No Doctors available in the walkin emergency room. We were told to go to the records department for the results, but of course the department was closed. Now we will be expected to pay our copay and our insurance to pay the bill for something we didn't get.
View full review
1 comment
#1809462

I wouldn't bring my Dog to this Hospital I ended up in the ER with what I thought was a kidney stone since I have chronic stones. turned out it was diverticulitis.

They made me sit in the ER for 8 hours before giving me even a pain pill. They took people back that had a cold. until the pain got so bad that I passed out in the hall in front of the intake desk and two men grabbed me and helped me to my husband because I was coming back from the bathroom. The staff stood there with their mouths hung open with stupid looks on their faces and didn't even offer help.

Turned out I got Transferred to UAB Highlands because my husband got pissed. I ended up in the hospital for 5 days and emergency surgery. Three years later I get sent to collections and contacted by an attorney after 6 attempts to tell their billing dept that I DO NOT owe the $12K that they got paid on from my ins.

The staff in this hospital either in the ER or Billing don't know their *** from the elbows. I have been in the hospital quite a few times but never experienced something like this hospital.

ID
#1675348 Review #1675348 is a subjective opinion of poster.
Location
Birmingham, Alabama
Service
Uab Hospital Emergency Service
New Reviewer

The worst experience ever

The hospital charged me twice for the same test.
View full review
ID
#1673776 Review #1673776 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$300
Preferred solution
Full refund
New Reviewer

Pressure ulcer sores stage 4 while in hospital

August 7- September 28 2017 was admitted to hospital for lower edema while in the hospital received 3 pressure ulcer sores stage 4 with a bone infection due to the fact that they let me lay me in my own fieces with open wounds which cause the infection. They didn't turn me like they should had and being a T9 paralegal they are required by state law to make sure that I was turned every 2 hours which they didn't. Now after two years I'm still fighting the wounds. I'm very lucky to even come out of the uab hospital alive to day. Have they paid for their mistake no are they going to pay for their mistake no. Why because they were voted in as a immune to lawsuits that they don't have to pay for their mistake. If it was an everyday person whom did wrong they would have to pay for their mistake why not hospitals. Two years of my life has been taking away from me as well as my fiance her life was taking from her because of her love for me she has stood by me the last 2 years taking care of me keeping me alive and here 24/7 . Our wedding and other family get togethers have been taking from us some I'm completely bedridden with a vac to help me heal. The uab hospital admitted they were in the wrong and that they did this but denied me any relief in helping me with my treatment's but make sure I get a bill ever month. I've read other families that have lost a family member or have lost much more and they still get away with it. May God have mercy on their souls
View full review
ID
#1616518 Review #1616518 is a subjective opinion of poster.
Location
Atlanta, Georgia
Cons
  • Overall nothing
Reason of review
Bad quality

Wouldn’t go there to save my life

Being a Diagnostic Medical Sonographer myself, I wouldn’t trust anyone at that hospital to do my ultrasound. They recently told someone I know they were having a miscarriage due to spotting so they did a “partial” D&C...without ultrasound confirmation or anything. Then they told her she still had a baby so it must have been a twin that she lost..yet her early OB scans only showed one sac. If there were 2 in the same sac, both would have been lost. That’s just the most recent story I’ve heard about this place, there’s been a ton. The pictures they give to the family are completely undiagnostic and a complete fail. If you’re gonna give them pictures that look like that I just wouldn’t give them any at all. Based on seeing several different scans over the past year from UAB, I would suggest better training/qualified techs, and medical staff in general. A doctor should have NEVER ordered a D&C without US confirmation. I’d have myself a law suit by now.
View full review
ID
#1601317 Review #1601317 is a subjective opinion of poster.
Location
New Bern, North Carolina
Service
Uab Hospital Medical Care
Reason of review
Bad quality

When me and a friend went to get food from the court

06/22/19 around 4:30 this afternoon me and a friend went to go get some food from the food court. When we went down there we went to the only place that was open and I ordered Chicken Fingers and Onion Rings. My friend ordered a quesadilla and the lady that took our order and cooked it was very rude !!!!
View full review
ID
#1566057 Review #1566057 is a subjective opinion of poster.
Location
Birmingham, Alabama
New Reviewer

Insinuations made concerning my word of which is disrespect to my character

I have been staying with a nephew who was brought by ambulance to the hospital where he has been in emergency all night. I of course went home yet i felt i should stay. I go to waiting room catch a few hours of sleep and woke up being treated as if i had no home.. Employees kick on chair asking do i have a paitent there and i said yes. I over hear two talking and one said she (said) she has a paitent here as if i was lying.. One said we are opening a clinic get up.. It was the insinuations that i appeared homeless of which if so why treat someone so disrespectful.
View full review
ID
#1538166 Review #1538166 is a subjective opinion of poster.
Location
Birmingham, Alabama
Service
Uab Hospital Customer Care
New Reviewer

Never again

after my surgery I never saw my surgeon again. Then one of the nurse's missed by pain medicine times. and to top the things off the way she cut me open will never be the same even after having another surgery to fix it.
View full review
ID
#1509722 Review #1509722 is a subjective opinion of poster.
Location
Birmingham, Alabama
Cons
  • Overall nothing
Reason of review
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article