UAB Hospital

In a visit back in January to ortho-trauma at UAB, I had a MRI a few weeks later for my back related to spinal stenosis, neuropathy, and muscle spasms. There was a period of 2 months between my first appointment and my second appointment that I was later refused services by ortho-trauma clinic.

During that 2 month span, I phoned their clinic twice in that 60 day span to speak to someone concerning whether or not that clinic had ANY sort of treatment plan, I asked to speak to Dr. Rajaram or to his clinic care coordinator, which I was refused. A few days later I phoned again to ask that my upcoming appointment, the second one I was never able to attend because of being refused services to be changed from a physical appointment to a telephone appointment, which was also denied.

A few days later the clinic care coordinator called me and politely told me the clinic was refusing me services and that I should seek other care outside of UAB. Long story short I was essentially refused services because I advocated for myself, I questioned what or if a treatment plan even existed implied or otherwise.

Had to take my husband to the ER due to pending surgery there and a few days prior to the surgery he began spiking fever and became severely dehydrated. While the nurses and doctors in the ER were great the room was dirty but I could overlook that, since the ER provides private rooms.

HOWEVER due to his condition it was recommended that he stay for observation for 24 hours. After you leave the ER you are placed in a hallway to await getting placed in a room if no rooms are available. My husband is very sick and he is placed in a hallway with other patients with partitions separating them. No privacy, bright lights and its 2 am!

How is a sick patient supposed to rest this way. I would not recommend this ER to anyone that may need to be admitted!

I was in the hospital in my town for 2 weeks. They weren't able to treat me so they sent me to UAB.

I've always heard wonderful things about them. All of my friends & family said UAB would be the best. They told me to go thru the ER. I was in there for 12 hrs!

I didnt see a dr for 16 hrs. I have Stasis Dermatitis. My skin is literally rotting off! So I tell them the pain is unbearable.

The dr says oh! Yes mam! Definitely! We will get u something for ur pain.

Of course! I was so excited bc i had been there 16 hrs & in pain the whole time. So what did they bring me?? Tylonal 325mg every 6 hrs I honestly thought it was a joke or something.

I mean my skin is rotting off & u give me 325mg of Tylenol! I will never go there again! My bed was never changed. I didnt get my lunch until 3:30pm.

They never got my meds straightened out so for 3 days I was out of my depression meds. I told them all they had to do is look at my pharmacy printout. They never did. They had me on a strict diet.

I asked why? Is it bc Im fat? Nurse said, bc ur diabetic! Looking at me like I'm crazy!

I said umm no. Im not.

Never have been. The whole thing was just a nightmare!

My dad has been coming to this hospital for his cancer care and twice for bowel obstructions. The infusion clinic is fine - the problems have always been with the teams not communicating with one another, especially when it comes to treatment with the bowel obstructions.

Every time there's a change in the plan, neither the nurses nor us know about any kind of change til about 3 or 4 hours after it's been made.

In the meantime, we've been sitting there all day waiting. My dad was supposed to have a procedure done today but because that wasn't communicated with the nurses, so they game him a blood thinner this morning. Now we have to wait another entire day for this procedure, when this easily could have be avoided if they'd told the nurses what they wanted to do.

The last time we were here, my dad needed a venting tube and the nurses didn't even know how to flush it because it was assumed they already knew how and didn't need extra training. We had to stay an additional 2 weeks because they kept breaking the thing.

It wasn't until one nurse finally admitted she didn't know what she was doing that the problem was finally resolved, and by that point we'd been at the hospital for an entire month.

On top of that, the nurses keep trying to give my dad solid foods while he has an NG tube in to empty his stomach.

Solid foods would clog the tube, but because jello counts as a liquid for some inexplicable reason, they keep trying to give it to him and he can't eat it. Both this visit and the last one have been fraught with a lack of communication and an unfortunate and highly disconcerting lack of common sense.

Spend four days for testing . I was admitted for a spinal leaks headache .

After testing was done the Nero admitted he has no knowledge of cervical spinal leaks. He should have asked for a Nero Sutgeon consult before discharging me. Called Duke University that day with my same symptoms, they kindly set me up with a Nero surgeon just send in my scans. UAB has specialist that could have helped me , I did not even get a referral to see a specialist outside of the hospital .

The doctors were well informed I have Mast Cell disease and only have a diet of 18 foods ( potatoes , rice sweet potatoes , apples chicken -and such ) I was placed on a diabetic diet , I am not diabetic though . I could not order any food from the menu line do to such . When it got fixed on the last day , they said we can send you GF toast but it will not be toasted and served frozen . We were also told rice , chicken , apples, baked potatoes can not be cooked on an individual basis .

So I had one meal in 4 days!!! My husband was running allover town looking for a basic chicken breast baked or grilled and rice . Those should be basics cooked everyday. I have been at Beookwood and Grandview and had no problem getting basic food needs.

My bedding was never changed while there, floors never cleaned , bathrooms never touched, nothing disinfectant ever !!! I will say the radiology dept experience was top notch and the best experience ever!

PCT only came around for vitals , you never get water refilled unless you ask several times, you are lacking badly behind Brookwood and Grandciew. I would stay by myself for days in those hospitals for my chronic illness , my husband never left my side while at UAB, it was my first and last time.

My Mother went to UAB for some help having a tumor in the muscle of her eye and eye pain. Everyone says if a person has cancer this is the hospital to go to.

This hospital was not any help.

She was there for over 24 hours in the ER for the hosptialist Dr on duty to tell us that he is discharging her and there is nothing they can do. My Mom begged him to admit her to the hospital and do something for her cancer. He said no I am not admitting you I am sending you home and follow up with an eye Dr.

Her cancer is not in her eye it is in the muscle above her eye. She didn't need an eye Dr.

while she was there he had an eye Dr see her. She was treated terrible at this ER.

She is 84 years old and bed bound. I would not recomment this hospital to anyone. I sure hope they can look into what is going on and how the hospitalist Dr's treat patients.

This is unacceptable when patients need help in everyday life especially when patients can't help themselves.

This is less than a rating 1. I am very disappointed in this hospital.

User's recommendation: I do not recommend.

UAB Hospital Cons: Poor quality care.

My Mother went to UAB for some help having a tumor in the muscle of her eye and eye pain. Everyone says if a person has cancer this is the hospital to go to.

This hospital was not any help. She was there for over 24 hours in the ER for the hosptialist Dr on duty to tell us that he is discharging her and there is nothing they can do. My Mom begged him to admit her to the hospital and do something for her cancer. He said no I am not admitting you I am sending you home and follow up with an eye Dr.

Her cancer is not in her eye it is in the muscle above her eye. She didn't need an eye Dr. while she was there he had an eye Dr see her. She was treated terrible at this ER.

She is 84 years old and bed bound. I would not recomment this hospital to anyone. I sure hope they can look into what is going on and how the hospitalist Dr's treat patients. This is unacceptable when patients need help in everyday life especially when patients can't help themselves.

This is less than a rating 1. I am very disappointed in this hospital.